Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Self-Service Portal Home
  1. Self-Service Portal Home
  2. Studioshare Exchange Service Desk

Request a Feature

Required fields are marked with an asterisk*
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"700b62fc8e31b7a60648ce63f591386b3b055da2_lout","branding":{"id":"23","key":"iptsd","name":"Studioshare Exchange Service Desk","portalBaseUrl":"/servicedesk/customer/portal/23"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0a12f1c6-7c0f-42cc-b11c-61f8f2b35bbe/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YzkxN2Q4My1jNzM4LTRiNzgtYmFlOC03OWRiZGExNzRkNTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBhMTJmMWM2LTdjMGYtNDJjYy1iMTFjLTYxZjhmMmIzNWJiZSI6WyJyZWFkIl19LCJleHAiOjE3NzI3Nzg0NjUsIm5iZiI6MTc3Mjc3Nzg2NX0.MYbnqX6m-PrHS1ILvK4f5nPn5fiGhWm1j05ZFImc7r8&client=5c917d83-c738-4b78-bae8-79dbda174d50&mode=fit","logoId":"0a12f1c6-7c0f-42cc-b11c-61f8f2b35bbe","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Disney Studios Self-Service Portal!","sharedPortalName":"Self-Service Portal Home","userInitialAnnouncementHeader":"Welcome to the Disney Studios Customer Portal!","userInitialAnnouncementMessageWiki":"<p>Please login to access all available portals and forms. Login button can be found on the top right hand side of your screen.</p>\n<p>For additional assistance, please reach out to the Studio IT Support Center<br> Phone (US): (818)-560-3037<br> Phone (UK): +44 20 3893 3468<br> Email: Helpdesk@wdsprod.com</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Disney Studios Self-Service Portal!","sharedPortalName":"Self-Service Portal Home","announcementHeader":"Welcome to the Disney Studios Customer Portal!","announcementMessage":"Please login to access all available portals and forms. Login button can be found on the top right hand side of your screen.\n\nFor additional assistance, please reach out to the Studio IT Support Center\nPhone (US): (818)-560-3037\nPhone (UK): +44 20 3893 3468\nEmail: Helpdesk@wdsprod.com","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2127a1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/27e94cbf-3b44-4dc4-b524-2664a98dea5e/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YzkxN2Q4My1jNzM4LTRiNzgtYmFlOC03OWRiZGExNzRkNTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3ZTk0Y2JmLTNiNDQtNGRjNC1iNTI0LTI2NjRhOThkZWE1ZSI6WyJyZWFkIl19LCJleHAiOjE3NzI3Nzg0NjUsIm5iZiI6MTc3Mjc3Nzg2NX0.XQXLa4Xu-qdHqTbWO3xlhPjJmwYFWPeMxL9W0rvABTA&client=5c917d83-c738-4b78-bae8-79dbda174d50&height=300&mode=fit","bannerMediaApiFileId":"27e94cbf-3b44-4dc4-b524-2664a98dea5e","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#2127a1","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"23","key":"iptsd","projectId":10026,"serviceDeskId":23,"name":"Studioshare Exchange Service Desk","description":"<p>Welcome! You can raise a request for Exchange using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/23","reqTypes":[{"id":"203","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"","icon":10472,"iconUrl":"https://helpdesk.studio.disney.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[72],"key":""},{"id":"204","name":"Request a Feature","descriptionHtml":"","callToAction":"Request a Feature","introHtml":"","icon":10507,"iconUrl":"https://helpdesk.studio.disney.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[72],"key":""},{"id":"202","name":"Access Request","descriptionHtml":"","callToAction":"Access Request","introHtml":"","icon":10517,"iconUrl":"https://helpdesk.studio.disney.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"205","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"","icon":10469,"iconUrl":"https://helpdesk.studio.disney.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[],"key":""}],"reqGroups":[{"id":72,"name":"Exchange Support"}],"orderMapping":{"74":[202,203,204],"72":[203,204],"73":[204],"75":[205]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":23,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IPTSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YzkxN2Q4My1jNzM4LTRiNzgtYmFlOC03OWRiZGExNzRkNTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI3NzkwNjUsIm5iZiI6MTc3Mjc3Nzg2NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.PJ4G3wUm2519gHLCIHcVl0b_SnrdEVH5VXl0i_Fbv6o","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"5c917d83-c738-4b78-bae8-79dbda174d50","tokenDurationInMins":20}},"reqCreate":{"id":204,"projectId":10026,"issueType":{"id":"10019","name":"Service Request"},"form":{"name":"Request a Feature","descriptionHtml":"","callToAction":"Request a Feature","intro":"","instructions":"","icon":10507,"iconUrl":"https://helpdesk.studio.disney.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide additional details about the feature request","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant screenshots","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/23/create/204","requestValidateBaseUrl":"/servicedesk/customer/portal/23/validate/204","calendarParams":{"firstDay":0,"date":"2026-03-05T22:17:45-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%m/%d/%y","dateTimeIfFormat":"%m/%d/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YzkxN2Q4My1jNzM4LTRiNzgtYmFlOC03OWRiZGExNzRkNTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI3NzkwNjUsIm5iZiI6MTc3Mjc3Nzg2NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.PJ4G3wUm2519gHLCIHcVl0b_SnrdEVH5VXl0i_Fbv6o","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"5c917d83-c738-4b78-bae8-79dbda174d50","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=disneystudioscloud","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"700b62fc8e31b7a60648ce63f591386b3b055da2_lout","baseUrl":"https://helpdesk.studio.disney.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jira.studio.disney.com","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"5c917d83-c738-4b78-bae8-79dbda174d50","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0937cbb0c7c241c08ffce4354e1bd3eb","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://disneystudioscloud.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}